Login Page - Create Account

Support Board


Date/Time: Thu, 13 Aug 2026 23:05:27 +0000



Post From: Cant find order with id ERROR

[2026-08-13 19:44:37]
Sierra_Chart Engineering - Posts: 24545
Refer to the information here:

Interactive Brokers Symbols: More Detailed Stock Symbol Format and Denali Exchange Data Feed

You need to set the Trade and Current Quote Symbol in the chart like this:
TSLA-STK-SMART/NASDAQ


Not totally sure that would be the right symbol to use but try it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-08-13 19:44:56