Support Board

• Support Board |
• Search Board |
• Control Panel |
• View My Posts / Threads |
• Direct Messages

Date/Time: Tue, 21 Jul 2026 19:50:33 +0000

RTH Troubleshooting

View Count: 38

[Page 1 of 1] First Page -- 1 -- Last Page

[2026-07-21 15:52:32] #1 [Go To First Post]
User940141 - Posts: 3
I'm moving from NT8 to Sierra and i can't put my sierra chart on (RTH) as shown in the picture.and under is Sierra that's not doing it[image: Screenshot 2026-07-20 163628.png] [image: Screenshot 2026-07-20 163710.png]
0 Thank you
tmp_1784584502_Screenshot 2026-07-20 163710.png / V - Attached On 2026-07-21 15:52:24 UTC - Size: 17.63 KB - 7 views tmp_1784584502_Screenshot 2026-07-20 163628.png / V - Attached On 2026-07-21 15:52:27 UTC - Size: 42.35 KB - 4 views

[2026-07-21 15:52:36] #2 [Go To First Post]
John - SC Support - Posts: 47280
We can not tell anything from the images, as they are not showing the time scale, so we do not know what is being shown. If you want a chart that covers just the RTH session, then you need to set your Session Times to cover that time period and not use an Evening Session. Refer to the following: Chart Session Times For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
0 Thank you

[2026-07-21 16:28:38] #3 [Go To First Post]
User940141 - Posts: 3
The one From NT8 opens at the NYSE to EOD…..the Sierra chart one doesn’t allow me to do so as example displayed on NT8
0 Thank you

[2026-07-21 18:22:30] #4 [Go To First Post]
John - SC Support - Posts: 47280
You can set a Sierra Chart chart to cover any times you want. You do this through the Session Times. What exactly is not working for you? The link to the documentation for the Session Times is here: Chart Session Times For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing
0 Thank you

[2026-07-21 18:48:55] #5 [Go To First Post]
User940141 - Posts: 3
It doesn’t set it up how I want I’ve tried it several times. Do you guys have phone support because I don’t want to go back and forth typing delaying the process.
0 Thank you

[2026-07-21 19:19:26] #6 [Go To First Post]
John - SC Support - Posts: 47280
We do not have phone support. It is one of the ways we keep our costs down. If you want to talk to someone, then we recommend one of the people at the following link: Sierra Chart Personal Assistance What exactly do you want to see in your chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-21 19:20:17
0 Thank you

[Page 1 of 1] First Page -- 1 -- Last Page