Support Board
Date/Time: Mon, 20 Jul 2026 21:36:04 +0000
Question About New Teton Routing Activation
View Count: 55
| [2026-07-19 23:59:40] |
| R15K50 - Posts: 10 |
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I activated the Teton Routing Service but I don't see live data streaming in and Sierra is popping up the "No trade accounts assigned" message. Based on previous posts on the forum about similar issues from other users. I understand that a user must inform their broker to enable their account to use Sierra Chart. Just out of curiosity, is it possible to go around that - get streaming data without having the broker enable the account to use Sierra Chart? If so, would additional data package be required on top of the included that comes with the Advanced/Standard 11 or 12 packages?
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| [2026-07-20 00:37:10] |
| Sierra_Chart Engineering - Posts: 24282 |
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Yes in the case of Teton order routing : I understand that a user must inform their broker to enable their account to use Sierra Chart.
Just out of curiosity, is it possible to go around that - get streaming data without having the broker enable the account to use Sierra Chart?
Yes:To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks in Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. ---- However, since you have not activated any exchanges or connected to a Live funded futures trading account, for CME futures data it will be delayed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-20 00:37:32
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| [2026-07-20 01:39:20] |
| R15K50 - Posts: 10 |
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That is good to know. At the moment the "Denali Exchange Data Feed Service" is activated. Is that enough for CME live data? I'm looking at the chart right now and it appears to be live - but I just want to confirm.
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| [2026-07-20 02:31:25] |
| Sierra_Chart Engineering - Posts: 24282 |
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No that is not enough. You have to pay the exchange fee, and also be aware of the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-20 02:33:09
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| [2026-07-20 06:39:35] |
| R15K50 - Posts: 10 |
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Ok thanks for the info. If anything comes up I will circle back.
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