Support Board
Date/Time: Tue, 07 Jul 2026 01:46:23 +0000
Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support
View Count: 21
| [2026-07-06 19:36:10] |
| Mike O - Posts: 6 |
|
Unable to place trades on sim account with Trading Evaluator. This has been broken for days. 2026-07-06 15:30:24.257 | Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support. Internal Order ID: 2294. Service Order ID: (none). Symbol: MESU26. Account: xxxxx-sim1 * |
| [2026-07-06 21:40:18] |
| John - SC Support - Posts: 47058 |
|
The reason for this is that you had deactivated the exchanges that you had active on June 15, 2026. Therefore, you have stopped getting the real-time data as of July 1, 2026. Since you are now getting the delayed streaming data, you need to connect to the "Trading Evaluator - Delayed" and not the real-time option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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