Support Board
Date/Time: Tue, 04 Aug 2026 06:20:30 +0000
Post From: Trade Order Error - Order is not allowed based on the symbol. Contact Sierra Chart support
| [2026-07-07 13:43:12] |
| John - SC Support - Posts: 47446 |
|
You were getting the delayed streaming data, not the real-time data. It will look exactly the same, only the delayed data is delayed by 10-15 minutes (depending on the exchange). The best way to know if you are viewing real-time or delayed data is to add the "Data Delay" option to your "Chart Header". This will show the amount of delay, so you will see 10 minutes and 10 seconds if you are getting the delayed streaming data for the CME Group, for instance. Refer to the following: Working With Charts: Region Data Line / Chart Header For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
