Support Board
Date/Time: Tue, 12 May 2026 23:23:46 +0000
ATM not working
View Count: 20
| [2026-05-12 18:30:38] |
| User672758 - Posts: 4 |
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Hi Sierra Chart, I am trading on the DOM with SC Data on Rithmic brokered by Apex. I am trading the MNQ this issue is occurring both on Sim and on my Apex account. I am trading on 100 Range bars with a 150 tick target and a 75 tick stop. I have it set to Move to Breakeven for Stop. The trigger offset is 35 so after 35 ticks in profit I have it set to go to Breakeven plus 20. SC is closing the trade after about 1/2 point either profit or loss and then moments later the SL and TP appear on the DOM (after the trade is over!) Please advise. Thank you. |
| [2026-05-12 18:52:08] |
| John - SC Support - Posts: 46104 |
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If these orders are being entered manually, then we would need to see an image of the Attached Orders tab of the Trade Window with the Stop selected, so we can see how the Move to Breakeven is setup. Are you getting the working orders appearing in Simulation mode as well as with Rithmic? Or is this just occurring with Rithmic? Also, please run this this situation again in Simulation Mode and after you have the issue, then get us your "Trade Service Log" by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-05-12 18:53:11
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