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Date/Time: Sat, 27 Jun 2026 19:20:03 +0000

How to Post a Message for Support

Post From: ATM not working

[2026-05-22 20:47:33] Link To Thread - Link To Post [Go To First Post]
User672758 - Posts: 8
The problem that I have with trades closing too early has recurred. It seems to happen only when I am trying to trade my Rithmic accounts and not in SIM. I don't know ho to post a picture of a trade window. M2026-05-22 19:06:45.566 \| Rithmic Direct - DTC \| Requesting trade accounts from server. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-123. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-122. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-121. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-120. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-119. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-118. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-117. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-116. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-115. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Performing query for most recent account balances Date-Time for Trade Account: APEX-275136-114. 2026-05-22 19:06:45.619 \| Rithmic Direct - DTC \| Received 10 accounts from service. 2026-05-22 19:06:45.639 \| TradeActivity files query time: 0.020043 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 9 2026-05-22 19:06:45.639 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-123. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.650 \| TradeActivity files query time: 0.010611 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 8 2026-05-22 19:06:45.650 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-122. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.662 \| TradeActivity files query time: 0.012107 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 7 2026-05-22 19:06:45.662 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-121. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.671 \| TradeActivity files query time: 0.009522 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 6 2026-05-22 19:06:45.671 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-120. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.682 \| TradeActivity files query time: 0.010431 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 5 2026-05-22 19:06:45.682 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-119. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.692 \| TradeActivity files query time: 0.010036 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 4 2026-05-22 19:06:45.692 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-118. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.703 \| TradeActivity files query time: 0.010916 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 3 2026-05-22 19:06:45.703 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-117. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.713 \| TradeActivity files query time: 0.010683 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 2 2026-05-22 19:06:45.713 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-116. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.740 \| TradeActivity files query time: 0.027009 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 1 2026-05-22 19:06:45.740 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-115. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.792 \| TradeActivity files query time: 0.051173 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2026-05-22 19:06:45.792 \| Rithmic Direct - DTC \| Requesting historical account balances for account APEX-275136-114. Start date-time UTC: 2026-01-18 19:06:45 2026-05-22 19:06:45.824 \| Rithmic Direct - DTC \| Requesting Trade Positions data. 2026-05-22 19:10:44.615 \| TradeActivity files query time: 0.008437 seconds. Entries: 7. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:10:44.816 \| TradeActivity files query time: 0.007819 seconds. Entries: 6. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:10:44.859 \| TradeActivity files query time: 0.026019 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:10:45.033 \| TradeActivity files query time: 0.025951 seconds. Entries: 18. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:10:45.257 \| TradeActivity files query time: 0.026352 seconds. Entries: 113. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:10:46.130 \| Denali Data Feed \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 2026-05-22 19:10:46.130 \| Denali Data Feed \| MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 2026-05-22 19:11:32.174 \| Rithmic Direct - DTC (Order reject). Info: Order can be placed by administrators only. Internal Order ID: 5742. Service Order ID: 2762154776. Symbol: MYMM6.CBOT. Account: APEX-275136-114 * 2026-05-22 19:11:34.730 \| Rithmic Direct - DTC (Order reject). Info: Order can be placed by administrators only. Internal Order ID: 5745. Service Order ID: 2762154801. Symbol: MYMM6.CBOT. Account: APEX-275136-114 * 2026-05-22 19:11:52.258 \| Rithmic Direct - DTC (Order reject). Info: Order can be placed by administrators only. Internal Order ID: 5748. Service Order ID: 2762154950. Symbol: MYMM6.CBOT. Account: APEX-275136-114 * 2026-05-22 19:14:55.206 \| Rithmic Direct - DTC (Order reject). Info: Order can be placed by administrators only. Internal Order ID: 5751. Service Order ID: 2762157714. Symbol: MYMM6.CBOT. Account: APEX-275136-114 * 2026-05-22 19:15:01.170 \| TradeActivity files query time: 0.008533 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:15:04.110 \| Rithmic Direct - DTC (Order reject). Info: sell order stop price must be below trade price. Internal Order ID: 5754. Service Order ID: 2762157898. Symbol: MYMM6.CBOT. Account: APEX-275136-115 * 2026-05-22 19:15:04.110 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 5754. Service Order ID: 2762157898. Symbol: MYMM6.CBOT. Account: APEX-275136-115 * 2026-05-22 19:15:05.459 \| Rithmic Direct - DTC (Order reject). Info: sell order stop price must be below trade price. Internal Order ID: 5757. Service Order ID: 2762157950. Symbol: MYMM6.CBOT. Account: APEX-275136-115 * 2026-05-22 19:15:05.460 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 5757. Service Order ID: 2762157950. Symbol: MYMM6.CBOT. Account: APEX-275136-115 * 2026-05-22 19:16:05.531 \| Rithmic Direct - DTC (Order reject). Info: sell order stop price must be below trade price. Internal Order ID: 5764. Service Order ID: 2762158992. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:16:05.531 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 5764. Service Order ID: 2762158992. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:16:09.000 \| Rithmic Direct - DTC (Order reject). Info: sell order stop price must be below trade price. Internal Order ID: 5770. Service Order ID: 2762159090. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:16:09.000 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 5770. Service Order ID: 2762159090. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:16:12.573 \| Rithmic Direct - DTC (Order reject). Info: sell order stop price must be below trade price. Internal Order ID: 5773. Service Order ID: 2762159152. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:16:12.573 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 5773. Service Order ID: 2762159152. Symbol: M2KM6.CME. Account: APEX-275136-115 * 2026-05-22 19:19:59.043 \| TradeActivity files query time: 0.002217 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:20:04.211 \| TradeActivity files query time: 0.001530 seconds. Entries: 4. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 19:39:20.005 \| TradeActivity files query time: 0.114477 seconds. Entries: 76. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 4 2026-05-22 19:39:20.079 \| TradeActivity files query time: 0.073963 seconds. Entries: 1107. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 3 2026-05-22 19:39:20.151 \| TradeActivity files query time: 0.072306 seconds. Entries: 188. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 2 2026-05-22 19:39:20.223 \| TradeActivity files query time: 0.071874 seconds. Entries: 20. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 1 2026-05-22 19:39:20.295 \| TradeActivity files query time: 0.071719 seconds. Entries: 188. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 2026-05-22 20:00:47.109 \| TradeActivity files query time: 0.165526 seconds. Entries: 0. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 1 2026-05-22 20:00:47.215 \| TradeActivity files query time: 0.105721 seconds. Entries: 0. BeginDateTimeUTC: 2026-04-22 00:00:00.000. Outstanding queries: 0 2026-05-22 20:20:03.999 \| TradeActivity files query time: 0.009213 seconds. Entries: 6. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 1 2026-05-22 20:20:04.008 \| TradeActivity files query time: 0.008556 seconds. Entries: 6. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 2 2026-05-22 20:20:04.034 \| TradeActivity files query time: 0.026759 seconds. Entries: 18. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 2 2026-05-22 20:20:04.036 \| TradeActivity files query time: 0.001617 seconds. Entries: 0. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 1 2026-05-22 20:20:04.037 \| TradeActivity files query time: 0.001071 seconds. Entries: 4. BeginDateTimeUTC: 2025-05-15 00:00:00.000. Outstanding queries: 0 2026-05-22 20:27:16.994 \| TradeActivity files query time: 0.074022 seconds. Entries: 188. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 4 2026-05-22 20:27:17.066 \| TradeActivity files query time: 0.072002 seconds. Entries: 20. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 3 2026-05-22 20:27:17.138 \| TradeActivity files query time: 0.071938 seconds. Entries: 188. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 2 2026-05-22 20:27:17.209 \| TradeActivity files query time: 0.070770 seconds. Entries: 79. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 1 2026-05-22 20:27:17.281 \| TradeActivity files query time: 0.072026 seconds. Entries: 1107. BeginDateTimeUTC: 00:00:00.000. Outstanding queries: 0 Thanks!