Support Board
Date/Time: Mon, 18 May 2026 22:23:07 +0000
discrepancy between Sierra Chart (BAC.NQTV) and MT5
View Count: 178
| [2026-04-01 10:31:26] |
| User301125 - Posts: 4 |
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Hello, I am facing an issue with my Sierra Chart software. I noticed a discrepancy between Sierra Chart (BAC.NQTV) and MT5 I don't think it as to do with my settings because I successfully loaded JPM chart. |
 BAC Sierra Chart.PNG / V - Attached On 2026-04-01 10:30:37 UTC - Size: 36.77 KB - 49 views Attachment Deleted. BAC MT5.PNG / V - Attached On 2026-04-01 10:30:55 UTC - Size: 30.29 KB - 50 views |
| [2026-04-01 10:32:33] |
| User301125 - Posts: 4 |
|
compare the above to the attached JPM charts
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| JPM MT5.PNG / V - Attached On 2026-04-01 10:32:17 UTC - Size: 33.84 KB - 49 views JPM Sierra Chart.PNG / V - Attached On 2026-04-01 10:32:24 UTC - Size: 64.29 KB - 47 views |
| [2026-04-01 10:49:02] |
| User301125 - Posts: 4 |
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Upon further analysis, I noticed Sierra Chart BAC is stuck at around 47.60 (the fourth bar) yet the real price according to MT5 is 48.60 (at the end of the 8 bars) Could it be that Sierra Chart is displaying stale or limited data due to an inactive/disconnected data feed on your part that affects BAC and not JPM? |
| [2026-04-01 16:23:59] |
| John - SC Support - Posts: 46180 |
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You are looking at the NASDAQ TotalView data (you are using a suffix of -NQTV), which is the trading for just the NASDAQ exchange. Refer to the following: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes If you want the consolidated tape, then you should enter the symbol as just the main ticker (i.e. BAC) and not use the -NQTV suffix. This will most likely match up with other systems/reported data. Refer to the following: US Stock/Equities Consolidated Tape Data Feed Also, we want to point out that you are not setup to get the real-time data for either of these exchanges, so you are getting the Delayed Streaming Data. If this is what you want, then there is nothing you need to do. Although, we do also want to point out that if you are only wanting the Delayed Streaming Data, then you could be on the "Base Advanced" package instead of the "Integrated Advanced" package and save $10.00 per month. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages If you want to change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-04-06 18:28:21] |
| User301125 - Posts: 4 |
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Hello @John Thank you for the information. I am particularly interested in consolidated tape number bars. Would I be able to access it on the "Base Advanced" package that you mentioned? |
| [2026-04-06 21:29:49] |
| John - SC Support - Posts: 46180 |
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As we stated, if you are fine with the Delayed Streaming Data (15 minutes delayed for the U.S. Equities Consolidated Tape exchange). Then you can be on the "Base Advanced" package and use the Numbers Bars. But if you want real-time data, then you will need to be on one of the "Integrated" packages. And since you are wanting Numbers Bars, the "Integrated Advanced" package is most likely the one you would want. Refer to the information for the packages at the following link: Description of Service Packages and Pricing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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