Support Board
Date/Time: Tue, 31 Mar 2026 05:40:53 +0000
Replay and rollover for futures contracts
View Count: 62
| [2026-03-30 15:57:56] |
| Cdubbs - Posts: 2 |
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Hi, I am trying to use replay on futures contract GCJ26 i've actually tried it across all continuous contracts options. The issue is I'm getting fills on GCM26 in Trade Activity Log. ive tried setting the front month to GCM6 (the active month), and about every iteration you can imagine. The contract just rolled over so I can understand some overlap. Im using the denali data feed. Im sure its something simple but cant seem to figure it out. Thanks
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| [2026-03-30 16:12:54] |
| John - SC Support - Posts: 45373 |
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There is something odd occurring with the account that you have posted from. Our servers are showing that you have not logged into your Sierra Chart software with this account since 2022. But the account itself is set for the "Integrated Advanced" package and has 30 days of Usage Time remaining. Please use the "Forced Login" option to login to your Sierra Chart software. Then post back in this thread and let us know so we can check that the system has updated properly. This should not be directly related to what you are seeing, but there could be a connection, if you are really seeing fills for GCM2 (i.e. from 2022) since this would be the data that you already have on the system. -- On a separate note - this account has the "Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts" enabled, but you have not connected your Sierra Chart software to your live, funded, futures trading account to verify your Non-Professional standing. Refer to the following for why you need to do this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges When you make a good connection to your live account, your "Verified Until" date will change to 30 days in the future. This date must be in the future in order to get the real-time data at the non-professional rates. This is how we keep track of this verification. You can view this date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-30 17:03:42] |
| Cdubbs - Posts: 2 |
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I completed the forced login. Im was never seeing fills from 2022. i wonder if i have to accounts and dont know it? my login in name doesnt match the account mame once im logged in, no sure about that. I spend hours last night trying to coonect the chart software to my live acount, i finally got it to work, but then i see today its disconnected again.
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| [2026-03-30 21:40:53] |
| John - SC Support - Posts: 45373 |
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Your "Verified Until" date is now showing as "April 29, 2026", so you are good in this regard. What exactly do you mean by "i see today its disconnected again"? What is not working? At this time, your account is showing everything properly and shows that you logged in today. So you should be fine now. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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