Support Board
Date/Time: Fri, 27 Mar 2026 21:42:01 +0000
Not getting real-time ES data with new setup
View Count: 32
| [2026-03-27 16:25:15] |
| User917669 - Posts: 3 |
|
Hi there, I believe I have everything complete to get live CME quotes, ES specifically, but chart is delayed 10mins. Regards, |
| [2026-03-27 17:02:30] |
| John - SC Support - Posts: 45341 |
|
You have activated a Non-Professional exchange for the CME Group, but you have not connected your Sierra Chart software to your live, funded, futures trading account. Refer to the following for the reason you need to do this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you tell us what trading service you are using, then we can point you to the proper instructions to connect to that account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-27 17:11:02] |
| User917669 - Posts: 3 |
|
I am using Plus500 through EdgeClear
|
| [2026-03-27 17:16:59] |
| John - SC Support - Posts: 45341 |
|
You would most likely be setup to use the Teton Order Routing then. If this is the case, then follow the instructions starting at Step #6 at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-27 17:31:47] |
| User917669 - Posts: 3 |
|
Wonderful. That did it. Appreciate the help. Regards, |
To post a message in this thread, you need to log in with your Sierra Chart account: