Login Page - Create Account

Support Board


Date/Time: Tue, 12 May 2026 15:18:03 +0000



Post From: Not getting real-time ES data with new setup

[2026-03-27 17:02:30]
John - SC Support - Posts: 46083
You have activated a Non-Professional exchange for the CME Group, but you have not connected your Sierra Chart software to your live, funded, futures trading account. Refer to the following for the reason you need to do this:
Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you tell us what trading service you are using, then we can point you to the proper instructions to connect to that account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing