Support Board
Date/Time: Tue, 03 Mar 2026 18:18:58 +0000
v2887 and Rithmic order-routing
View Count: 32
| [2026-03-03 10:34:19] |
| User135243 - Posts: 213 |
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Since yesterday (after the update to v2887) I've problems with the order-routing or let's say the routing works (but a notifactions pops up as soon I'm in trade) or what I've tried multi-times: I start SC and enter an order and cancel it again and try to close SC and it always say that there is a working order, though there is no, if I restart SC always a notification pop up (not sure what the reason is and what it want to say, I see accounts that are not connected, but have used in the past) no idea what's going on. I tried it multe-times and on both of my computers. As said, I use this Rithmic order routing with Denali-data.
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| [2026-03-03 15:33:01] |
| John - SC Support - Posts: 44905 |
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The system must be seeing an open position, meaning that an order fill is either not in the system, or that the timing for order fills loading in a chart is causing the fills to be offset. Please go through the items at the following link. Even though the following documentation is about Daily Profit/Loss, it applies in this case as well: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-03-03 17:18:35] |
| User135243 - Posts: 213 |
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Hi John, no idea what I should change to get it to run, I worked fine for over 1 year, but since this 2887 update it doesn't work any more, the trades work without problem, but no idea how I can solve the issues with this logs. As said, new day and I start SC, enter an order, cancel the order again and close SC (everything within 1 minute) and it says I've open orders. If I read the link you posted, there are 87 different settings I could change, so no idea what I can do. And just to clarify,if I open SC and close it without entering an order, it doesn't show the working order.
Date Time Of Last Edit: 2026-03-03 17:43:04
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