Support Board
Date/Time: Sun, 01 Mar 2026 03:55:42 +0000
Problems with Denali exchange
View Count: 22
| [2026-02-28 23:19:38] |
| User314339 - Posts: 1 |
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I have Denali exchange data and do not have access to NQ?##-CME.
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| [2026-03-01 02:20:07] |
| Sierra_Chart Engineering - Posts: 23079 |
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That symbol is in File >> Find Symbol >> Futures-CME. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-03-01 02:20:37
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