Support Board
Date/Time: Fri, 27 Feb 2026 17:27:52 +0000
SC got VERY!!!! unresponsive almost over night without me changing anything.
View Count: 66
| [2026-02-27 11:32:36] |
| User138602 - Posts: 182 |
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Hello, i am experiencing a very big drop in performance...its a dealbreaker. Did you change anything in the background and i have to recompile all my custom indicators? I am asking this, because i cant think of anything else. I disabled opengl and the new sc internal timer....nothing improved. i have a seperate main instance as well. i use all your recomantations regarding performance, including disableding hyper threating and max system performance in windows. I can ashure you, thats not the problem. Running on AMD9700X and it was still fine some days ago. Version is prerelease 2886. EDIT: I am back on oldest possible version 2867 and its a blast....everything is fluid. @SC you messed something up... Date Time Of Last Edit: 2026-02-27 12:41:47
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| [2026-02-27 14:47:43] |
| Sierra_Chart Engineering - Posts: 23061 |
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Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart No this is not the case: @SC you messed something up...
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-27 14:53:03] |
| Sierra_Chart Engineering - Posts: 23061 |
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One thing to check is the timer related settings. Refer to these settings: General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals) General Settings Window: Timer Management Enable (Global Settings >> General Settings >> General >> Update Intervals) General Settings Window: Minimum Delay Between Chart Updates in Milliseconds (Global Settings >> General Settings >> General >> Update Intervals) You may want to switch to OS timers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-27 14:53:23
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| [2026-02-27 15:37:13] |
| User138602 - Posts: 182 |
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I used the OS timer with your latest build 2882 and newer already...it didnt solve anything. With v2867 i use the newly implemeted SC timer management on lowest possible setting: 10ms with no issues at all: the system is cruising along below 10% for all SC instances combined. On v2882 the responce time between clicking on the menu bar and the menu showing up is 6sec!!! The cpu usage goes up from average 9-8% to 28-30%...everything is the same, except the SC version. SC gets so unresponsive and sluggish...its mind blowing. I know, this doesnt help you and if i could, i would tell you the exact reasons...but i cant. All i can is letting you know, the difference in performance comes from SC versions. I fear the day, when i have to switch to higher versions and that will break the performance for me again. EDIT: i tried out all available versions and the problem starts with v2873...so i am forced to stay at v2871. Date Time Of Last Edit: 2026-02-27 16:01:53
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