Support Board
Date/Time: Sun, 22 Feb 2026 23:29:43 +0000
Slow lagging charts
View Count: 48
| [2026-02-22 17:15:48] |
| Kirellos - Posts: 5 |
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Hi, My charts are very slow to move and zoom in/out when I pan and zoom, especially the higher timeframe ones. It is NOT because of my CPU or RAM. I tried only having 1 chartbook open at a time, but it didn't solve the issue. How can I fix this? Regards, Kirellos |
| [2026-02-22 20:58:56] |
| Kirellos - Posts: 5 |
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The problem is not the profiles not loading when I scroll. The profiles are already all loaded in the view. I mean when I drag the chart up and down and sideways or try to zoom in/out. The chart ITSELF is very slow to respond, not the profiles.
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| [2026-02-22 21:02:48] |
| Sierra_Chart Engineering - Posts: 22957 |
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As an experiment to isolate the problem, do the following: 1. Duplicate the chart with Chart >> Duplicate. Maximize that duplicated chart. 2. Remove all of the studies from the chart. 3. Remove all of the Chart Drawings from the chart ( Tools >> Erase All * commands) 4. Try scrolling the chart. And see if there is an improvement. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-22 21:08:51] |
| Kirellos - Posts: 5 |
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That fixed the problem yes.
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| [2026-02-22 21:23:15] |
| Kirellos - Posts: 5 |
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So the problem is with the study. What is the solution to this?
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| [2026-02-22 21:28:16] |
| Sierra_Chart Engineering - Posts: 22957 |
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We need to know what study is causing the problem. Usually problems like this are related to too small of an increment with the TPO Profile or Volume by Price studies . This is all explained here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.34 - TPO Profile Chart Letter/Block Price Increment / Volume by Price Ticks Per Volume Bar Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-02-22 21:35:42] |
| Kirellos - Posts: 5 |
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The studies causing this are the VbP and TPO studies. I do not think that it's because of the CPU. Check attached screenshot for reference.
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Attachment Deleted.  Screenshot 2026-02-22 163436.png / V - Attached On 2026-02-22 21:35:28 UTC - Size: 88.48 KB - 6 views |
| [2026-02-22 21:37:44] |
| Sierra_Chart Engineering - Posts: 22957 |
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Provide an image of the chart, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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