Support Board
Date/Time: Thu, 19 Feb 2026 14:55:56 +0000
Custom Symbol Issues
View Count: 18
| [2026-02-19 13:01:17] |
| User584084 - Posts: 323 |
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I am running SC Version 2867 and IB TWS Version 10.37.1o. 1) 'Custom symbols' no longer appear in 'Available Symbols' in Instance #1 under 'Commodity'. Instance #2 shows 'Custom Symbols'. Instance #1: https://www.sierrachart.com/image.php?Image=1771502800414.png Instance #2: https://www.sierrachart.com/image.php?Image=1771503162329.png 2) Custom symbols can no longer be rolled over. Previous versions of Sierra Chart allowed a Custom 'New Symbol' to be typed in and all charts with the 'Current Symbol' were rolled over to the Custom 'New Symbol'. The 'New Symbol' field is read only now. Now you need to go into 'Settings' for every chart and edit the 'Symbol' https://www.sierrachart.com/image.php?Image=1771503853562.png 3) Instance #1 is giving error code 406 when I try rolling over a custom symbol from 42*{RB-202603-NYMEX}-1*{CL-202603-NYMEX} to 42*{RB-202604-NYMEX}-1*{CL-202604-NYMEX}. Message from IB: Currency 1*{CL is not allowed. IB Error Code: 406. Instance #2 is not giving this error code for the same symbol and is able to download the data to a chart. Instance #1 Message Log error is shown below. This started with the April contract for the RB.CL inter-commodity spread. January, February, and March contracts did not give this error code for Instance #1. Instance #1 https://www.sierrachart.com/image.php?Image=1771504325921.png Instance #2 https://www.sierrachart.com/image.php?Image=1771505349998.png Instance #1 Message Log below: 2026-02-19 07:31:55.137 | Message from IB: Currency 1*{CL is not allowed. IB Error Code: 406. Request ID: 103. Symbol: 42*{RB-202603-NYMEX}-1*{CL-202603-NYMEX} 2026-02-19 07:31:55.214 | Symbol Error | 42*{RB-202603-NYMEX}-1*{CL-202603-NYMEX} is unknown, unavailable, or improperly formatted. The destination or exchange selected is Invalid. Please review your order's "Destination" field. If using a <br>Directed order, review the exchange selected when creating the order ticket or order row. This may occur when <br>creating stock orders for the overnight session or when creating option orders for the overnight session. 2026-02-19 07:31:55.340 | Message from IB: Currency 1*{CL is not allowed. IB Error Code: 406. Request ID: 108. Symbol: 42*{RB-202604-NYMEX}-1*{CL-202604-NYMEX} 2026-02-19 07:31:55.585 | Symbol Error | 42*{RB-202604-NYMEX}-1*{CL-202604-NYMEX} is unknown, unavailable, or improperly formatted. The destination or exchange selected is Invalid. Please review your order's "Destination" field. If using a <br>Directed order, review the exchange selected when creating the order ticket or order row. This may occur when <br>creating stock orders for the overnight session or when creating option orders for the overnight session. Date Time Of Last Edit: 2026-02-19 13:11:14
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