Support Board
Date/Time: Wed, 04 Feb 2026 05:17:35 +0000
can't view live prices... 'not connected'
View Count: 25
| [2026-02-03 19:22:33] |
| User795584 - Posts: 1 |
|
Hello Sorry, please can you help with this I can't seem to view live prices etc It's saying 'not connected' ? |
| [2026-02-03 20:44:36] |
| John - SC Support - Posts: 44406 |
|
Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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