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Date/Time: Sat, 10 Jan 2026 01:01:15 +0000



Setting up in package 11 to trade real time order flow

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[2026-01-05 14:21:48]
Tim Sheldrick - Posts: 2
Hi, I subscribed to Sierra as I'm looking to add real time order flow to my strategy (I trade ICT). I'm inspired by the well know OF scalper Fabio Valentini who's model I like. I'm trying to set my charts up in a similar fashion where he uses cumulative delta volume, volume nodes and large order footprint (the large trade bubbles as they execute). Is there a tutorial which helps me set this up? It's all a little overwhelming. I'm setting up to trade an Apex funded and also eval accounts. Do I need to purchase a feed separate to the $46 package 11? Starting to feel like I may be a little out of my depth with this as it doesn't look user friendly at all. Any help greatly appreciated. Is there a live chat?
Tim
[2026-01-05 17:52:10]
John - SC Support - Posts: 43903
We do not have a tutorial on how to get exactly what you are wanting. What we have for getting started with Sierra Chart is the following:
Getting Started, Opening Charts and Basic Trading

In this case, we recommend looking through YouTube to see if there is someone that has a tutorial close to what you are looking for.

You can also contact one of the people at the following link:
Sierra Chart Personal Assistance

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You can get the data from Rithmic, which is what APEX uses for their order routing. But Rithmic has a lack of historical data, so if you need this data, then we do recommend using our Denali Exchange Data Feed.

But, in order to get the real-time data from our Denali Exchange Data Feed at the non-professional rates for the CME Group, you need to have a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following:
Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Once you work out the above, then to setup the Denali Exchange Data Feed, follow these instructions:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions'

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We do not have a "live chat". This Support Board is our primary support. Posting here will get you the fastest response.

If you have an account related question, or something that requires confidentiality, then you can post in our "Account Support Tickets" at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2026-01-05 21:58:25]
Tim Sheldrick - Posts: 2
Thanks, I've followed youtube vids and your guide to set up rithmic but when I click OK I get a connection error message. A youtube video says the only way round this is to purchase Denali feed but I understand from you I don't require that? Am I doing something wrong?
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[2026-01-05 22:51:15]
John - SC Support - Posts: 43903
Refer to the following for the options we know of to try and resolve the "Permission Denied" error:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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