Support Board
Date/Time: Sat, 21 Feb 2026 21:17:33 +0000
Window Issues - Cosmetic
View Count: 514
| [2026-01-05 00:37:05] |
| User450463 - Posts: 142 |
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Running on Windows 11. I have several chartbooks that have around 8 charts in them. Two of these charts are RTH VWAP, and Full Session VWAP. I keep these two charts minimized. I then overlay these studies onto my main charts. Whenever I switch charts now, these two VWAP charts flash briefly on the screen as the new chart I am switching to is painted. I managed to catch a static shot of what briefly appears. Note how the window controls look very strange (minimize, etc) on these two windows. My experience in the past has been that these two show up at the bottom of the screen and show only the title bar when minimized. They never flashed on the screen or showed any other weird behavior. Screen shot attached. |
 Screenshot 2026-01-04 163117.png / V - Attached On 2026-01-05 00:36:07 UTC - Size: 300.47 KB - 128 views Attachment Deleted. |
| [2026-01-05 16:29:10] |
| John - SC Support - Posts: 44733 |
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We have passed this along to Engineering to see if they can do anything about it. But, part of the reason for what you are seeing is the new options for how a "Minimized" window acts. Take a look at the options for the setting "Global Settings >> General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings >> MDI Child Window Minimize Method". In particular, you may want to use the "Hide Window" option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-06 07:20:11] |
| Sierra_Chart Engineering - Posts: 22936 |
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Regarding the first post, choose the option to either Minimize to Bottom or hide the window : General Settings Window: MDI Child Window Minimize Method (List) (Global Settings >> General Settings >> GUI >> Multiple Document Interface (MDI) and Custom Title Bar Settings) And in Windows and Chartbooks move those windows to the top of the list: Window, CB and CW Menus: Windows and Chartbooks (Window) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-06 17:12:20] |
| User450463 - Posts: 142 |
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I have it set to Minimize to Bottom. The spurious windows still flash. Sometimes they stay on the screen until I bring the chart behind them to the foreground with a click.
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| [2026-01-06 21:07:58] |
| Sierra_Chart Engineering - Posts: 22936 |
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Update to the latest release which is 2855. As long as another MDI chart window, has the focus, that chart window will always be on top of minimized windows. When you switch away from that Chartbook and back to that Chartbook, the previous chart that had the focus will be restored with the focus. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-06 21:08:19
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| [2026-01-07 03:02:21] |
| User450463 - Posts: 142 |
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Good - I was just going to report this. When I switch back to a chartbook, the chart that had the focus prior doesn't maintain the focus when I go back to it. After updating, it works better, but the flashing is still consistent every time. They appear at the top left of the screen. No idea why, since I have them set to "Minimize to Bottom" in Global...General... But every once in a while, the spurious windows still appear on TOP of the chart that had the focus prior to switching to a different chartbook - and they stay there until I click the chart underneath them. But at least it's bringing me back to the same chart that I had up when I left. So that's an improvement. It was a pretty big hassle to have to keep selecting the chart I really wanted every time I returned to a chartbook. Not sure what this could be, but it's not affecting my use of the product, it just looks "janky". |
| [2026-01-08 23:48:21] |
| Sierra_Chart Engineering - Posts: 22936 |
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We are going to be releasing version 2859 and we want you to update to that version and see if any of the above issues still exist.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-10 00:22:21] |
| User450463 - Posts: 142 |
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No change in behavior with 2859. Spurious windows still flash, and sometimes wrong chart has focus. The windows appear in the upper left corner of my screen, not at the bottom where I have them set. I don't want to hide them, because I occasionally open them. Is no one else having these issues? Date Time Of Last Edit: 2026-01-10 00:28:03
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| [2026-01-10 00:25:20] |
| Sierra_Chart Engineering - Posts: 22936 |
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The windows appear in the upper left corner of my screen, Do you momentarily see them here and then they go to the bottom where you set them?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-10 00:28:25] |
| User450463 - Posts: 142 |
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No, they stay at the top left. It's important to note that they "briefly flash" when I move from chartbook to chartbook. Sometimes they stay visible until I click the chart underneath to set the focus, then I presume they go under it, but not to the bottom of the screen.
Date Time Of Last Edit: 2026-01-10 00:30:30
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| [2026-01-10 00:35:12] |
| User450463 - Posts: 142 |
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Here is a short clip of what it looks like.
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Private File |
| [2026-01-10 18:01:25] |
| Sierra_Chart Engineering - Posts: 22936 |
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The video does not help us. Can we please get that Chartbook. Instructions: Support Board Posting Information: Attaching a File (Optional) What we do not understand is that if those windows are minimized to the bottom, they should not be showing where they are. Although even when they are after bottom you will momentarily see them, as the chart windows are un-hidden when switching back to the Chartbook. But at least they will be at the bottom. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-10 18:07:55
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| [2026-01-11 07:38:23] |
| User724532 - Posts: 17 |
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I have same kind of an issue. I have one chart visible and maximized in every chartbook. When I change between different chartbooks, the visible chart flash where ever it was located before I had maximized it. I hope this helps to fix it.
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| [2026-01-11 19:18:18] |
| Sierra_Chart Engineering - Posts: 22936 |
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This with some effort is resolvable. However, in older versions of Sierra Chart, from 2813 and earlier, this is the normal behavior.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-13 12:03:48] |
| ameetmedi - Posts: 47 |
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I'm having similar issues where windows from a chartbook that is tiled with 7-8 charts and when I moved to another chapbook with multiple tiled windows, the bottom charts don't show till I click on the charts at the bottom tab to make them active. Multiple times going between the chart books does load them eventually but it just seems like they are not painting or loading properly
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| [2026-01-13 15:09:52] |
| Sierra_Chart Engineering - Posts: 22936 |
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What you are describing is totally unrelated to this thread. And would be an operating system level issue. How do you have this setting set?: General Settings Window: Destroy Chart Windows when Hidden (Global Settings >> General Settings >> GUI >> Application GUI) Try changing it to the opposite setting and see if that helps. The other thing is are you using OpenGL? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2026-01-13 15:13:47] |
| ameetmedi - Posts: 47 |
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Thanks. I will try that setting. I didn't notice such issues on previous builds though. I'm using on a Mac yes with the Cross Over software
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| [2026-01-13 15:19:04] |
| Sierra_Chart Engineering - Posts: 22936 |
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This very much is likely the cause of the issue: I'm using on a Mac yes with the Cross Over software
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-13 15:19:10
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