Support Board
Date/Time: Fri, 26 Dec 2025 11:25:56 +0000
Switched to Teton from Rithmic
View Count: 60
| [2025-12-25 13:05:18] |
| User449867 - Posts: 7 |
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Hi I have just changed my order routing to Teton from Rithmic I still have Rithmic running on a 2nd instance on a separate SSD My TPO weekly chart looks completely different on the Rithmic feed to Teton - I am sure my smaller TF TPO's look different also but am just testing this one for now I have checked all the chart settings for both charts and they are the same I can't seem to get historical data going back on the TPO charts with Teton where I thought I would have years of data? I have tried to figure out what is going on myself by doing searches etc but am lost with how to sort this Please help |
| [2025-12-25 16:50:36] |
| Sierra_Chart Engineering - Posts: 21989 |
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The first thing is to make sure the correct symbol is being used. What is the symbol of the chart? Provide an image of the chart with the TPO Profile Chart study, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Use a Continuous Futures Contract chart: Continuous Futures Contract Charts And then fully re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-12-25 17:47:31] |
| User449867 - Posts: 7 |
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I translated the symbols over when I set up Teton I am using Continuous Futures Contract - Volume Based Rollover Back Adjusted on both charts I have deleted and reloaded the data on the Teton chart below is the Rithmic image https://www.sierrachart.com/image.php?Image=1766684547189.png Below is the Teton image https://www.sierrachart.com/image.php?Image=1766684677393.png Hope this helps |
| [2025-12-25 18:21:33] |
| User449867 - Posts: 7 |
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I think I have just noticed my problem - I had the Teton study set to 1440 mins I see that when I select historical chart it switches the study to 1440 mins and will only produce 30mins in intraday is this correct? Sorry for wasting your time on this |
| [2025-12-25 19:06:15] |
| Sierra_Chart Engineering - Posts: 21989 |
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Yes we noticed that. You need to check these settings and set them to 30 Minutes: Time Price Opportunity (TPO) Profile Charts: TPO Letter/Block Time Period Length (for Intraday charts) Time Price Opportunity (TPO) Profile Charts: TPO Letter/Block Time Period Length Unit And make sure the chart is set to an Intraday data type: Chart Settings: Chart Data Type (Chart >> Chart Settings >> Data Limiting >> Date Range and Limiting Method) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-25 19:06:50
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