Login Page - Create Account

Support Board


Date/Time: Fri, 26 Dec 2025 13:16:58 +0000



Post From: Switched to Teton from Rithmic

[2025-12-25 16:50:36]
Sierra_Chart Engineering - Posts: 21989
The first thing is to make sure the correct symbol is being used.

What is the symbol of the chart?

Provide an image of the chart with the TPO Profile Chart study, by following these *exact* instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)

Use a Continuous Futures Contract chart:
Continuous Futures Contract Charts

And then fully re-download the data:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing