Login Page - Create Account

Support Board


Date/Time: Sat, 20 Dec 2025 13:26:59 +0000



SPX_CGI Data Delay Issue – please help

View Count: 31

[2025-12-19 21:05:52]
User708340 - Posts: 17
Hi SC support,
I’ve noticed that the SPX_CGI data in Sierra Chart is delayed. To verify, I placed the following chart side by side:

Sierra Chart SPX (SPX_CGI)
Sierra Chart ES
TradingView ES futures

Both Sierra Chart ES and TradingView ES futures produce candles first, while the Sierra Chart SPX candle appears shortly after, which means SPX data is delayed.
I’m using the SPX_CGI symbol.

This issue seems similar to what User808796 reported previously:

"I am trying to get realtime SPX data, but my charts show as delayed. I am using the Denali data feed, and the CBOE Global Indexes are active and paid current. Any idea what is going wrong?"
Link to the thread: Cannot Get Realtime Data for SPX


Please tell me how to resolve this delay issue for SPX_CGI?

Thanks in advance!
[2025-12-20 02:06:15]
TonyCipriani - Posts: 68
Hey,

Are you on Sim or Trading Evaluator? If yes, you need to have a live brokerage account that needs to be connected to once a month.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account