Support Board
Date/Time: Sat, 15 Nov 2025 21:10:10 +0000
IBKR / Denali US Equities – Consolidated Tape subscription / data is delayed
View Count: 42
| [2025-11-12 17:24:28] |
| sten - Posts: 2 |
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I use IBKR for trading and have an active Denali US Equities – Consolidated Tape subscription. When I open SOFI or XPEV via Find Symbol..., the symbols are temporary (e.g., SOFI[M]) and/or data is delayed. How can I create permanent symbols with Denali Level 1 real-time data while keeping IBKR for trading?
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| [2025-11-12 19:19:02] |
| John - SC Support - Posts: 43003 |
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We do not know what you mean by the symbols being "temporary". You should not have any delayed data, as you have the "U.S. Equities Consolidated Tape" exchange setup from our Denali Exchange Data Feed. As such, as long as you are entering the symbol as the standard ticker, then you should be fine - in that you should be getting the real-time data. In order to trade with Interactive Brokers, however, you need to use the "Trade and Current Quote Symbol" and enter the symbol as Interactive Brokers wants it. Refer to the following: Interactive Brokers Symbols: Stock Format You will also want to set the option of "Use as Trade Only Symbol" to "Yes". Refer to the following: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) If you want to have the "Trade and Current Quote Symbol" setup for any stock symbol when you open a new chart or change the symbol of a chart, then you need to update the Symbol Settings to enter a "Trade/Quote Symbol" entry. You can use placeholders such as "?" and "#" to denote an alphanueric or numeric value. You will want to update the symbols that are in the system as ?, ??, ???, ????, ?????, as these are the ones that are used for stocks. For example, to cover items like SOFI and XPEV (4 characters long), you edit the symbol settings for ???? and enter the following in the "Trade/Quote Symbol" field: ????-STK-SMART-USD Then if you open a new chart for SOFI, your Trade and Current Quote Symbol will be set to "SOFI-STK-SMART-USD". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-12 23:20:27] |
| sten - Posts: 2 |
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Thank you for the detailed explanation. The issue was not with symbol mapping, but with the real-time data source selection in Sierra Chart. The problem was: Some symbols (like RGTI) correctly used "SC Data Server Sub-client 1" (real-time Denali data) Other symbols (like XPEV, SOFI) were incorrectly assigned to "Delayed CS Exch. Data Service SUC Client 7" Solution: I manually changed the data source for affected symbols to "SC Data Server Sub-client 1" and now all symbols receive real-time Denali data without delays.Thank you for your assistance! |
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