Support Board
Date/Time: Wed, 05 Nov 2025 23:43:13 +0000
Bracket Orders Still Visible After Fill (SC + Rithmic)
View Count: 49
| [2025-11-04 16:17:15] |
| dav19e - Posts: 3 |
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I just placed my first evaluation trade with Rithmic Trader Pro running in the background, but my bracket limit and stop orders are still showing after being filled. How can I resolve this? Thanks, Dave |
| [2025-11-04 17:52:37] |
| John - SC Support - Posts: 42801 |
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Select "Cancel" to try and remove those. But it sounds like Rithmic is probably not responding properly and therefore the orders are not being removed as there has not been a confirmation of their removal from Rithmic. Check to be certain that these order do not exist with Rithmic, and if they are not there, then you may have to wait for Rithmic to properly respond before they will go away. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-04 18:29:30] |
| dav19e - Posts: 3 |
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I didn’t encounter this issue on my second attempt. This time, however, I didn’t run Rithmic Trader Pro since Sierra Chart already showed an active connection to the Data/Trade service. Would you recommend closing Rithmic Trader Pro once the Data/Trade service connection is established? |
| [2025-11-04 18:53:28] |
| John - SC Support - Posts: 42801 |
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When connecting Sierra Chart to Rithmic, you can NOT have another connection to that same account/login. So if you were connected to the same account/login with Trader Pro as well as Sierra Chart, then one of the connections would be disconnected, most likely the Sierra Chart connection. This would explain why you were not able to get a response from Rithmic for those orders. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-11-04 22:30:26] |
| dav19e - Posts: 3 |
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Thank you very much for your help John. This is all that i needed. Good night, Dave.
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