Support Board
Date/Time: Mon, 16 Jun 2025 01:06:13 +0000
chart setting
View Count: 241
| [2025-05-18 05:17:37] |
| User660392 - Posts: 51 |
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Hi , The default answer in the software is `yes` for `use evening session` , i clicked on it to change it to `No` many times ,but it changed itself again immediately to `yes` . How can i set it permanently to ` No ` . Thank you. |
| [2025-05-19 09:18:33] |
| Sierra_Chart Engineering - Posts: 19924 |
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This could be the result of Chart Linking or a study on another chart referencing the chart. Refer to the information here: Unable to Change the Bar Time Period for Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-19 10:18:10] |
| User660392 - Posts: 51 |
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Thank You ,it has been very helpful . Now i have pls 2 more questions: I am a non professional trader with n 10 package. Lately i paid 120$ (12.5.25) & got a notice to pay more, how come ? I understood that i can use 2 pc with this package but have to pay 23$ more so all the membership costs 77$ ,am i correct & how i can operatively do it ? Can i trade with each pc with the software with different brokers? TNX |
| [2025-05-19 13:50:51] |
| SC Support - Posts: 1968 |
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Hi Moshe, see here what we know your recurring costs to be, this is based on what you have activated: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices Your currently montly Real-time Data Exchange Fees are $26, when it comes to Real-time Stock or Futures Data, the exchanges sell that data each month and for access you would need to be on one of SP10, SP11, or SP12 and even then you would need to pay the corresponding Real-time Data Exchange Fee for what you activate, the cost of Real-time Stock or Real-time Futures Data is not included in the Price of Sierra Chart Software Usage Time. Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) Futures Exchanges want to charge you based up on the number of devices (computers) that you are connecting to Real-time Data simultaneously, so although you can have Sierra Chart Software on 2 systems simultaneously you would need to pay a 2nd Real-time Data Exchange Fee in order to have Real-time Exchange Data on 2 systems (computers) at the same time. Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously |
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