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Date/Time: Sat, 18 May 2024 06:01:37 +0000



Post From: Account Balance and Positions Not Showing in Platform

[2016-07-28 05:03:39]
Sierra Chart Engineering - Posts: 104368
Confirm that you are using the Rithmic trading platform service with Sierra Chart?

You should see the account balance data on the Balance tab:
https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#BalanceTab

Reconnect to data feed following the instructions here:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-28 05:05:01