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Date/Time: Tue, 07 May 2024 07:35:26 +0000



Post From: Charts are not loading, please check my logs

[2016-07-23 21:16:40]
Sierra Chart Engineering - Posts: 104368
Below are the relevant messages:

Warning: Caught an exception during the processing of a timer event. | 2016-07-23 20:01:07 *
For this one, refer to:
https://www.sierrachart.com/index.php?page=doc/helpdetails17.html#h17.1

This actually could be caused by the out of memory condition explained below.

6EU6 Renko 5t #4 | Encountered an out-of-memory condition when loading the chart data. | 2016-07-23 19:56:05 *
For this one, update Sierra Chart following these instructions:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate

The problem has to do with data errors from the TransAct data feed. After the update, to correct the data error in the chart, follow the instructions in help topic 2.1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2

You must correct the data errors.

Also refer to:
Working With Charts: Out of Memory Condition
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-07-23 21:17:33