Support Board
Date/Time: Thu, 31 Oct 2024 23:57:50 +0000
Post From: Chart configuration and Hot Keys enable.
[2015-12-30 00:44:16] |
User344478 - Posts: 144 |
FIRST EMAIL. On 12/29/2015 7:53 PM: > Hi There: > > I made the trade NGF6 2015-12-24 at 10:30AM. > Trade logs which Brian Zajac AMP broker emailed to me 2015-12-24 show the prices 2.003 and 2.004. Those prices I do not see on my chart. I see minimum price 2.011. That is a contradiction. If the price was 2.011 I would make the profit, but I got lost because log show 2.003 and 2.004. Besides that if my chart show untrue results my future trades would be false. > > Thank you upfront SECOND EMAIL On 12/29/2015 8:34 PM: > To whom it may concern: > > > This is my a follow-up e-mail and I am asking you for assistance with making the charts show up correctly. It’s a platform issue which led to a bad trade, and I ask you to help me out configure my charts correctly so I can see the correct prices display. > >THIRD EMAIL. I am getting the issue in the attached screenshot--it says "Trading keyboard shortcuts NOT enabled. Enable with Trade -> Trading Keyboard Shortcuts Enabled. > > But when I do that, nothing happens, so hot keys still cannot be enabled. > > Can you please let me know if there is any other workaround? Date Time Of Last Edit: 2015-12-30 01:43:37
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