Login Page - Create Account

Support Board


Date/Time: Sun, 19 May 2024 12:01:42 +0000



Post From: Issue downloading and purchasing symbols from chart through IB

[2015-12-29 20:47:29]
Sierra Chart Engineering - Posts: 104368
This is not a trade log, but a Message Log.

These are the relevant messages:

Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 18. Symbol: AAPL-OPT-20160108-109-C-SMART-100-USD. | 2015-12-29 08:28:05
Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 20. Symbol: AAPL-OPT-20160108-109-P-SMART-100-USD. | 2015-12-29 08:28:05
HD Request # 8 | Message from IB: Historical Market Data Service error message:No market data permissions for AMEX OPT. IB Error Code: 162. Request ID: 21. | 2015-12-29 08:28:05

Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing