Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 19:47:51 +0000



Post From: TD Ameritrade Connection issue

[2014-12-04 23:52:00]
Sierra Chart Engineering - Posts: 104368
Start Sierra Chart with this following commandline parameter: /dhttplog

Try to connect to TD Ameritrade and wait about a minute. You will then notice this log file in the Sierra Chart Data subfolder: Async HTTP Ameritrade.log

You will need to send this to support AT Sierra Chart.com. At the top of the file you will see your password and you can remove that or change the password on your TD Ameritrade account after sending the file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-12-04 23:52:28