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Date/Time: Sat, 04 May 2024 04:00:09 +0000



Post From: TD Ameritrade Connection issue

[2014-12-04 22:15:56]
Sierra Chart Engineering - Posts: 104368
This problem requires in-depth analysis as to the data that TD Ameritrade is sending back. Something is not right. When we do a test we do not see this problem

Not sure if you are familiar with starting a program from the Command line and specifying a command line parameter to Sierra Chart. If so, we will give you instructions.

If not, we would require your Ameritrade username and password so that we can test this.

All we would do is login to see what the connection problem is due to and you can change your password after. We will provide you a secure means to send it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing