Support Board
Date/Time: Sun, 15 Nov 2026 14:04:44 +0000
Post From: about data feed
| [2026-10-01 13:57:45] |
| John - SC Support - Posts: 48527 |
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In terms of the Sierra Chart "Package", you need to be on one of the "Integrated" packages in order to be able to connect to data and trading services, including our own Denali Exchange Data Feed. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages You are currently on the "Integrated Advanced" package, so you are fine right now. But if you want to change your package, then follow these instructions: Sierra Chart Purchase and License Information: Changing Package In order to be able to get the CME Group data at the non-professional rates, you need to have a live, funded, futures trading account and you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following regarding this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Once you work out the above, then follow the instructions at the following link to setup the real-time data for the CME Group from our Denali Exchange Data Feed: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* In terms of the exchange(s) you want, if you just need Gold (GC and/or MGC) then as "User135243" states, you need an exchange option that includes the COMEX exchange. The CME exchange is one of four exchanges that make up the CME Group (CME, CBOT, COMEX, and NYMEX). Gold is only traded on the COMEX exchange of the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |