Support Board
Date/Time: Tue, 25 Aug 2026 23:43:20 +0000
Post From: Chart/drawing alerts not relaying to chat/NTFY after re download of sierra on new device
| [2026-08-25 19:38:15] |
| John - SC Support - Posts: 47651 |
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The "Chat Identifier or Chat Name for Alerts" needs to be set to the Numeric value of the chat group. You can not use the name, that is still not supported. Refer to the following: General Settings Window: Chat Identifier or Chat Name for Alert (Global Settings >> General Settings >> Alerts >> Notification) If you do have the number in that field, then after you have an alert occur, check your Message Log and see if there are any messages related to having a problem sending the information to the Chat. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |