Support Board
Date/Time: Fri, 28 Aug 2026 03:37:03 +0000
Post From: Frozen CL chart for prop firm rithmic account, but not for my real money account
| [2026-08-03 16:23:19] |
| John - SC Support - Posts: 47683 |
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You do NOT have an exchange active with our Denali Exchange Data Feed that includes NYMEX, where CL is traded. You have the following exchange activated with us: - CME with Market Depth for Non-Professional Trading Accounts If you want to get the data for NYMEX from our Denali Exchange Data Feed, then you will need to activate an exchange that includes the NYMEX data. You can do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Also refer to the following: Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |