Support Board
Date/Time: Wed, 02 Sep 2026 01:11:13 +0000
Post From: Severe Freezing Issue After Purchasing Sierra Chart Service
| [2026-07-18 20:14:53] |
| Sierra_Chart Engineering - Posts: 24746 |
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Most likely this is due to a Tick Size issue (Tick Size needs to be increased). Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing What is the symbol of the chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-07-18 20:15:10
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