Support Board
Date/Time: Sat, 01 Aug 2026 01:24:32 +0000
Post From: Unable to connect to real time data feed anymore - Timeout
| [2026-06-16 06:06:14] |
| Sierra_Chart Engineering - Posts: 24355 |
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We see no problem connecting to Teton order routing at this time. Firewall or security software on your computer could be blocking the connection. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 1 minute, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-16 06:06:57
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