Support Board
Date/Time: Mon, 15 Jun 2026 20:57:51 +0000
Post From: buggy software
| [2026-06-15 18:44:56] |
| John - SC Support - Posts: 46704 |
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1. It is not unusual for them to not update all the time (to see occassional times where it is not updating), but not to fully stop. Unless there is no trading occurring, in which case the Countdown Timer will stop updating, as it is dependent on the timestamps from the exchange - unless you set the option for "Display Continuous Time Countdown Based on Real-Time Clock" to "Yes". Refer to the following: Countdown Timer 2. Refer to the following when a chart stops updating (particularly the item on Session Times) Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart 3. Are you using the "Current Price Line" study that is built into Sierra Chart? It sounds like you may not have your Session Times set properly to cover all the trading. In this case, the price in the ladder will update, but your chart bars will not. And keep in mind that the Current Price Line is going to line up to the last price of the last bar in the chart - not actually the price in the DOM (these would be the same, but not always as mentioned previously). 4. If the "Studies to Graph" is not showing anything, when you know you have studies on the chart, then this typically is caused by a lack of Windows resources. In this case, you will want to reboot your computer and just start Sierra Chart and see if this resolves the issue. 5. We need more information on what exactly you were trying to do. Are you referring to a "Study Collection"? If so, then refer to the following: Study Collections You would need to look at what studies make up that Study Collection and why you got what you did when you used it. 6. We have no idea. There is nothing wrong with our website at this time, nor has there been any time recently. We do not know why you would have it take awhile for the posting to occur. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |