Support Board
Date/Time: Sun, 19 Jul 2026 00:21:59 +0000
Post From: How to connect a new Tradeify account to Sierra Chart?
| [2026-06-10 18:39:38] |
| John - SC Support - Posts: 47247 |
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You have activated a Non-Professional exchange for the CME Group, but you have not connected your Sierra Chart software to your live, funded, futures trading account in order to verify your non-professional standing. Refer to the following for why this is necessary: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges We see that you also have not correctly completed the Exchange Agreements for the CME Group. You need to enter the "Clearing Firm" and "Account Number" for your live, funded, futures trading account per the above. If you do not know your "Clearing Firm" then enter your brokerage name. You can redo the agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_CME Given the above, you are getting your data from Rithmic at this time. Rithmic has a lack of historical data, which is why you are not getting the historical data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-10 18:40:14
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