Support Board
Date/Time: Fri, 24 Jul 2026 03:23:06 +0000
Post From: Charts stop updating and require Reconnect
| [2026-06-09 13:43:19] |
| John - SC Support - Posts: 47320 |
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The option to select "2 Computers" is at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Sub-Instances, started by selecting "File >> New Instance" do not count towards the limits of connections, as they connect to the main instance from which they were started to get the data, so they are not connecting directly to the data feed. Also, separate installations on a single computer count as a single computer. But, there is a limit of 3 separate installations on a single computer getting the real-time data at the same time. Refer to the following regarding this: Denali Exchange Data Feed: Denali Exchange Data Feed Connections on Same Computer Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |