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Date/Time: Fri, 24 Jul 2026 03:24:14 +0000



Post From: Charts stop updating and require Reconnect

[2026-06-08 20:14:14]
John - SC Support - Posts: 47320
Are you using more than one computer for your Sierra Chart installations?

If so, are you trying to access the CME Group data from multiple computers at the same time?

If so, then this would be the issue, as you are only setup to get data to one computer at a time. Refer to the following:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing