Support Board
Date/Time: Sun, 14 Jun 2026 13:12:10 +0000
Post From: Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
| [2026-06-08 14:33:26] |
| Sierra_Chart Engineering - Posts: 24019 |
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We are confirming that these issues are resolved: We have had various reports, from time to time and more recently with issues where Chart and Chartbook tabs within the main Sierra Chart window are not visible even though they are enabled: General Settings Window: Chartbook Tabs (Global Settings >> General Settings >> Windows) And issues with portions of a chart window being cut off within the main window under certain conditions. The above problems relate to what is called the MDI Client window which is part of the multiple document interface functionality from Microsoft: https://learn.microsoft.com/en-us/windows/win32/winmsg/about-the-multiple-document-interface The reason these issues are now resolved is because the MDI Client window, is created and fully managed by Sierra Chart now in newer versions. The operating system or MFC has no involvement in it at all anymore. The size and position of this MDI client window is controlled by Sierra Chart when the main window size changes. The operating system no longer controls this. Even though previously Sierra Chart would receive an event from the OS/MFC to set this, and also at other times control the size of the MDI client window, inevitably the operating system is changing the size and position of that window or may ignore what Sierra Chart is setting for the size and position of it, and this is what leads to the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-08 14:37:28
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