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Date/Time: Mon, 11 May 2026 14:30:53 +0000



Post From: Maybe I can close it tomorrow?

[2026-05-11 05:22:07]
Sierra_Chart Engineering - Posts: 23735
We see you are using Rithmic. We do not need to see a video. Just simply provide us the Message Log. Instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

Sometime before the problem occurs, if this is a repetitive problem, clear the log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-05-11 05:22:47