Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 17:38:34 +0000



Post From: Data Provider Issue

[2014-10-04 13:26:31]
User42384 - Posts: 4
Software version: 1199 | 2014-10-04 13:09:42
Usage end date: 2014-11-18 | 2014-10-04 13:09:42
Enabled for: Advanced Features. | 2014-10-04 13:09:42
Enabled for: Advanced Features 2. | 2014-10-04 13:09:42
Enabled for: Sierra Chart Historical Data Service. | 2014-10-04 13:09:42
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-10-04 13:09:42
Enabled for: EUREX exchange. | 2014-10-04 13:09:42
Received 1 data feed usernames. | 2014-10-04 13:09:42
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-04 13:09:42
Active service: Barchart | 2014-10-04 13:09:42
Time Zone: +00:00:00 (UTC+00) | 2014-10-04 13:09:42
2014-10-04 14:09:42 Local computer clock time | 2014-10-04 13:09:42
2014-10-04 13:09:42 GMT time | 2014-10-04 13:09:42
2014-10-04 13:09:42 Time zone adjusted time | 2014-10-04 13:09:42
Time difference to server time: 0 seconds. | 2014-10-04 13:09:42
Program path: C:\SierraChart\ | 2014-10-04 13:09:42
Data Files path: C:\SierraChart\Data\ | 2014-10-04 13:09:42
OS Version Number: 6.2 | 2014-10-04 13:09:42

Checking for new symbol settings for ddf | 2014-10-04 13:09:42
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-10-04 13:09:42
HTTP connection to www.sierrachart.com:80 (1124) | Connected. | 2014-10-04 13:09:42
Symbol settings are up-to-date for ddf | 2014-10-04 13:09:42

Barchart | Verifying status of username. | 2014-10-04 13:09:47
Barchart | Requesting user settings from http://www.ddfplus.com for | 2014-10-04 13:09:47
Barchart | User settings received. | 2014-10-04 13:09:47
Barchart- Login status: fail | 2014-10-04 13:09:47
Barchart | Username or Password is not set correctly or are not currently active. Check these in 'Global Settings >> Data/Trade Service Settings'. | 2014-10-04 13:09:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-04 13:09:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-04 13:09:47
Barchart | Reset socket. | 2014-10-04 13:09:47
Barchart | Disconnected. | 2014-10-04 13:09:47
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-04 13:09:47
HTTP connection to www.sierrachart.com:80 (1124) | Closed. No error. | 2014-10-04 13:09:52
HTTP connection to www.sierrachart.com:80 (1124) | Shutdown and closed. | 2014-10-04 13:09:52

Date Time Of Last Edit: 2014-10-05 00:27:00