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Date/Time: Sat, 02 May 2026 00:52:39 +0000



Post From: s there a problem with the CQG data support?

[2026-04-09 15:09:19]
John - SC Support - Posts: 45910
The only data from CQG that we do not support is for the CME Group and EUREX. If you are getting data for HKEX from CQG, then this should not be a problem.

If you are having an issue when opening a chartbook which contains a custom study (such as Mboxwave) and if that chartbook can open in "Safe Mode", then the issue is with that study. You would then need to contact the developers of that study. Refer to the following for how to start Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing