Support Board
Date/Time: Mon, 20 Apr 2026 05:11:54 +0000
Post From: M6B
| [2026-03-03 05:38:36] |
| Sierra_Chart Engineering - Posts: 23546 |
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We need to understand what you mean by this exactly: I cannot access chart settings in any chartbook because it freezes and crashes. If it is in a frozen inoperable state, then refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook We want you to delete the chart data file, for this symbol: My M6B chart will not load.
Instructions: Chart Data and Chart Data Files: Deleting a Chart Data File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |