Support Board
Date/Time: Mon, 13 Apr 2026 00:43:58 +0000
Post From: Depth Recording in v2882 (Teton CME Routing) – No .depth File Created
| [2026-03-02 14:16:46] |
| John - SC Support - Posts: 45586 |
|
The reason you are not getting any files saved, is that you are not getting any market depth data. Although it is very odd that you would actually be getting nothing - you should have at least the Best Bid and Ask (1 level). Please do the following: First - relogin to your Sierra Chart software using the "Force Login" option. Refer to the following: Sierra Chart - Software Login Instructions: Forced Login Second - go through the items at the following link and see if you have something set that is causing the market depth to not get downloaded: File Menu: Not Receiving the Full Number of Market Depth Levels For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |