Login Page - Create Account

Support Board


Date/Time: Thu, 26 Feb 2026 01:49:59 +0000



Post From: all custom settings gone after update.

[2026-02-25 21:04:17]
Sierra_Chart Engineering - Posts: 23027
There are backups of the global configuration files. Refer to:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File

There should be no issue getting everything restored as it was. Do you know what version you were previously running?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing