Support Board
Date/Time: Tue, 24 Feb 2026 08:24:08 +0000
Post From: Teton CME Routing – No trade accounts assigned (AMP 216357)
| [2026-02-23 22:02:40] |
| Sierra_Chart Engineering - Posts: 23005 |
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This we are not able to tell: Please confirm that my Sierra Chart username is properly mapped to AMP account 216357 for Teton CME Routing. However, there could be another problem, and we can tell from the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-23 22:03:22
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