Support Board
Date/Time: Thu, 19 Feb 2026 21:17:23 +0000
Post From: Downloar MES, MNQ
| [2026-02-19 16:07:10] |
| John - SC Support - Posts: 44709 |
|
From Google Translate: [/quote]Hello, I'm having trouble downloading the data for MNQ and MES. Can you help me? ES is working fine, but I don't understand why.[/quote] You should not have any issue with these. Everything on your account looks good, so you should be getting the real-time data. What exactly is occurring? What are you seeing? Please get us your Message Log by following these instructions - open a chart for one of the symbols for which you are having a problem: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |