Support Board
Date/Time: Mon, 16 Mar 2026 23:36:31 +0000
Post From: CME Data Freezing
| [2026-02-17 15:32:40] |
| Sierra_Chart Engineering - Posts: 23225 |
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These are all due to your Internet connectivity. We do not need to see any logs . None of this is going to help us. There are no problems at all on the Sierra Chart side. This is definitive. You have an Internet connectivity issue. There was no problem on the Sierra Chart side, or with Internet connectivity in our side. Try using the server in Germany: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Address: ds14-2.sierracharts.com This may or may not help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-17 17:54:44
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